Easy to install, learn and use
With its single-screen approach to operations, Concerto is specifically designed for hotel staff who have little time for lengthy or sophisticated training. Your staff can quickly retrieve guest information, folios, and room availability.
Optimize operational efficiency.
Concerto can be customized easily to meet the specific needs of each property and provides for an export that can be
imported to leading back office applications.
Maximize operational effectiveness and enhance your business potential
Enhanced guest profiling
Increased profit per reservation
Detailed insight into your business
Retrieve guest information, folios, and room availability with the click of a mouse
Improve customer service and encourage repeat business Access new markets for business with web booking engine Increase business with excellent sales and marketing tools Allow staff to focus on guests, not system training
Increase profitability and bottom line performance
Lower costs and staff training time
Minimize impact on capital budgets with leasing options
Modular product means you can add functionality as
your business grows
User messages, calendar notes make communication easier
Concerto’s user messages allows timely and prompt communication across various departments and shifts. Messages for special requests can be generated on the system ensuring all employees are notified. Management can also
track when the messages are read and when tasks are completed.
Stay wizard helps maximize revenues
Stay wizard functionality makes rate management at the guest level easier, helps maximize revenues, and reduce room posting errors. The rate plan and the number of adults on each day can be changed. A reservation agent can create a unique rate pattern to meet guest needs. Packages, discounts, meal plan can also be edited by day. The agent can then quote the total room rate by day and stay.
Easy access to information.
Concerto’s rich profiles allow multiple addresses, phone numbers, email address, driver license information or
photos of guests to be attached to a single profile. The property can determine its methods of communication and then build those fields into profile database. Additional fields can be
added in the user defined fields. A document folder is available on each profile to attach copies of confirmations, letters, marketing campaigns, and other data sent to the guest.
More productivity in housekeeping.
In Concerto, multiple housekeeping patterns can be defined. The system will track what day of stay it is for a guest and what service needs to be provided. With this the staff can Concentrate on what needs to be done rather than generating reports manually.